On April 26, 2016, HWG chairman Scott Blake Harris spoke to representatives from utility companies across North America about the future of the Telephone Consumer Protection Act (TCPA) at the CS Week Executive Summit in Phoenix, Arizona.  Today’s culture of connectivity has resulted in a demand for increased communication between electric utilities providers and their customers over a variety of networks, which has raised a variety of issues under the TCPA.  Mr. Harris discussed strategies to keep consumers informed while ensuring compliance with the TCPA.  The event took place at the Phoenix Convention Center and featured numerous panels focused on technological innovation in a changing consumer culture.